Terms and Conditions
1. Introduction
Welcome to Miratra. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Company Information
- Business Name: Miratra Pty Ltd
- ABN: 37 627 732 512
- Email: info@miratra.com.au
3. Products and Services
We offer a range of products for sale through our online store. All product descriptions, images, and prices are subject to change without notice. While we strive for accuracy, we do not warrant that product descriptions or other content are error-free.
4. Orders and Payment
- Order Process: By placing an order, you make an offer to purchase the selected products subject to these T&Cs. We reserve the right to accept or reject your order for any reason.
- Payment: All payments must be made in full before dispatch. Prices are listed in AUD and include applicable taxes.
5. Delivery
- Shipping: We offer shipping to NSW Australia. Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
- Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to factors beyond our control.
- Risk and Title: Risk of loss or damage to products passes to you upon delivery. Title to the products remains with Miratra until full payment is received.
6. Returns and Refunds
- Consumer Rights: Our return and refund policy complies with the Australian Consumer Law, which provides consumers with certain rights regarding faulty or misdescribed goods.
- Return Period: You may return products within 7 days of receipt for a full refund or exchange, provided the products are unused, in original packaging, and accompanied by proof of purchase.
- Exclusions: Certain products may be excluded from the return policy, such as perishable goods & personalized items.
7. Warranty
Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
8. Limitation of Liability
To the fullest extent permitted by law, Miratra excludes all liability for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product(s) in question.
9. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of Miratra and is protected by intellectual property laws. Unauthorized use is prohibited.
10. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
11. Governing Law
These T&Cs are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the courts located in Sydney, New South Wales.
12. Amendments
We reserve the right to modify these T&Cs at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these T&Cs periodically.